Privacy Policy

Last updated: 21/01/2026

Brad Jackson Personal Training & Coaching (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

What information we collect

We may collect personal information including, but not limited to:

• Name, email address, phone number

• Date of birth and basic demographic information

• Health, fitness, and training-related information (only where relevant and with consent)

• Information submitted via contact forms, lead forms, or booking systems

• Usage data from our website or training app (such as logins, progress tracking, or interactions)

How we collect your information

We collect information when you:

• Submit an enquiry or lead form

• Book a session or consultation

• Sign up for coaching services or programs

• Use our website, training app, or communication platforms

• Communicate with us via email, phone, or social media

How we use your information

Your personal information may be used to:

• Provide coaching, training, and related services

• Communicate with you about sessions, programs, or updates

• Personalise training programs and monitor progress

• Improve our services, website, and client experience

• Meet legal, regulatory, or insurance requirements

We do not sell or rent your personal information to third parties.

Disclosure of personal information

We may share your information only when necessary, including with:

• Coaches or contractors involved in delivering your services

• Software providers (e.g. training apps, booking systems, email platforms)

• Medical or allied health professionals (only with your consent)

• Legal or regulatory authorities if required by law

All third parties are required to handle your information securely and in line with privacy laws.

Storage and security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using password-protected systems and trusted third-party platforms.

Access and correction

You may request access to, or correction of, your personal information at any time by contacting us. We will respond within a reasonable timeframe.

Cookies and website analytics

Our website may use cookies or analytics tools to improve user experience and track website performance. These do not identify you personally.

Marketing communications

You may receive emails or messages related to our services. You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Brad Jackson Personal Training & Coaching
Email: info@bradjacksonpt.com
Phone: 0401 112 824